Data Protection

Benbet Privacy Policy – Your Data, Our Responsibility

Your personal information is completely safe at Benbet. This page clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 Language: English SSL Secured
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11 Sections
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How We Protect Your Information

We have implemented a range of advanced measures to safeguard your privacy on the Benbet platform.

SSL Encryption

All your data is protected with 256-bit SSL encryption. We use bank-grade security to ensure your information stays safe from unauthorized access.

No Third-Party Data Sharing

Your personal information is never sold or transferred to third parties. Data is only shared when required by law.

User Controls

You can view, update, or request deletion of your data at any time. You have full control over your personal information.

Secure Data Storage

All user data is stored on encrypted servers. Regular security audits are conducted and unauthorised access is strictly prevented.

Cookie Controls

Benbet uses cookies solely to improve our services. You can manage your cookie preferences at any time through your browser settings.

Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time. We respect your preferences.

Our Commitment: Benbet takes the privacy of your personal information very seriously. By reading this Privacy Policy, you can be confident that your data is in safe hands.

1Introduction & Scope

This Privacy Policy ("Policy") applies to the website benbet-jit.com and mobile application operated by the Benbet platform. It explains how Benbet collects, uses, stores, and protects your personal information.

By using the Benbet website or app, you are considered to have accepted this Privacy Policy. We want you to feel confident that your data is safe with us, which is why this policy has been written in clear, plain language.

This Privacy Policy covers our Terms & Conditionsis part of. It is recommended to read both documents together. Any changes will be updated on this page and communicated via email where necessary.

2What Information We Collect

Benbet collects your information in several ways. Here's a full breakdown:

Data Type What Information Why It's Collected
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address, home address Account Communication & Security
Financial Information Payment method (bKash/Nagad number), transaction history Payment Processing & Fraud Prevention
Technical Information IP address, device information, browser information Security & Service Improvement
Gaming Data Betting history, preferred games, session duration Service Personalisation & Responsible Gaming

We only collect the information we actually need. We respect your privacy and do not gather any data beyond what is necessary.

3How We Use Your Information

Benbet uses the information it collects for the following purposes:

  • Account Management: To create accounts, verify logins, and maintain account security.
  • Identity Verification: To complete the KYC process and prevent access by minors.
  • Payment Processing: For safe and secure deposits and withdrawals.
  • Fraud Prevention: To detect suspicious transactions and multiple accounts.
  • Service Improvement: To personalize your experience and improve the platform.
  • Contact: To send important updates, transaction confirmations, and promotional offers.
  • Legal Obligation: To comply with legal directives from regulatory authorities.
  • Responsible Gaming: To identify signs of gaming addiction and provide the necessary support.

Your data is never sold to third parties for commercial purposes. That is a commitment we stand by.

4Data Sharing & Disclosure

Benbet does not generally share your personal data with anyone. However, limited information may be shared in the following specific circumstances:

  • Payment Processor: Only the financial information necessary to process transactions is shared with our payment gateway partners, who are also bound by the same privacy standards.
  • Legal Authorities: We may be required to disclose information under a court order or lawful directive from a government authority. In such cases, we will not share anything beyond what the law requires.
  • Security Partners: Limited data may be shared with trusted technology partners for fraud prevention and cybersecurity purposes.
  • Business Changes: If Benbet ever merges with another company, users will be notified in advance.

Your information is never shared beyond the circumstances outlined above. We take your trust seriously.

5Cookies & Tracking Technologies

Benbet uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

The types of cookies we use:

Essential Cookies Functional Cookies Performance Cookies Session Cookie
  • Essential Cookies: Essential for the platform to function properly. Without these, login and payments will not be possible.
  • Functional Cookies: Used to remember your preferences, such as language and game settings.
  • Performance Cookies: Used to analyse which pages are most visited and improve the service accordingly.

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some features of the platform to stop working properly.

6Data Security Measures

To protect your data, Benbet employs multiple layers of security:

  • 256-bit SSL Encryption: All data transfers are encrypted, ensuring bank-level security.
  • Two-Factor Authentication (2FA): Additional OTP verification required at login.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Staff Training: All Benbet staff are trained in data protection and privacy practices.
  • Access Control: Only authorized personnel have access to the data they need.

In the event of a security breach, affected users will be notified within 72 hours and immediate action will be taken.

7Data Retention Period

Benbet does not retain your data longer than necessary. Retention periods are as follows:

Data Type Retention Period
Account Information 5 years after account closure
Transaction History 7 years after the last transaction (legal obligation)
KYC Documents 5 years after account closure
Gaming Log 3 Years
Communication Records 2 years after last contact
Cookie Data At end of session or up to 1 year maximum

Once the retention period expires, data is securely deleted or anonymized so you can no longer be identified.

8Your Rights

As a Benbet user, you have the following rights:

  • Right to Access: You can request to see what information we hold about you.
  • Right to Rectification: You can request corrections to any information that is inaccurate or out of date.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
  • Right to Portability: You can request your data in a portable format.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise any of these rights, email us at support@benbet-jit.com or reach out via live chat. We will respond within 30 days of receiving your request.

9Privacy of Minors

Benbet strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If it comes to our attention that a minor has registered on our platform, the account will be immediately closed and all collected data will be deleted.

A note for parents: If your minor child has accidentally registered on Benbet, please contact us immediately at support@benbet-jit.com. We will act promptly.

10Changes to the Privacy Policy

Benbet may update this Privacy Policy as needed. For any significant changes:

  • Advance notice will be sent to your registered email.
  • A notification will be displayed upon accessing the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.

11Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

Email
support@benbet-jit.com
Live Chat
Active 24/7
Response Time
Typically responded to within 24 hours

We take every complaint seriously and are always ready to help resolve any issue. Your trust is our most valuable asset.

Secure Platform

Your data is secure – play with confidence

At Benbet, every piece of your information is secured with bank-grade protection. Register now and enjoy Bangladesh's best gaming experience with complete peace of mind.

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